Insights · AI agents in operations

AI agents in operations

Which processes to hand to an AI agent, what it costs per task, and the controls that keep it safe on the systems you already run.

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AI agents in operationsJuly 1, 202615 min read

Can an AI agent post invoices into your ERP safely? Controls, failure modes and cost per invoice

An invoice agent is only as safe as its controls. The failure modes to design for, the approvals that stop them, and how to measure cost per invoice.

Five glass channels carry streams of pale tiles across a dark surface, and only the clearest one flows smoothly toward a softly lit gate.

AI agents in operationsJune 28, 202615 min read

Which process should you hand to an AI agent first? A scoring model you can run in an afternoon

Pick the wrong first process and an agent pilot stalls. Score yours on volume, exception rate, cost per task and reversibility before you build anything.